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Once you apply for the Convenience Store payment, you will receive an email from the email address 「決済サービス送信専用アドレス」 system p com , along with the title 『コンビニ決済依頼完了のお知らせ』. If you have a domain setting, please change your setting to be able to receive the email from「決済サービス送信専用アドレス」 system p com and try again. The security code is the 3 or 4-digit number on the back of your credit card. Back to Top For some reason I cannot buy a ticket on ZAIKO, what should I do? Convenience Store Payment Once you choose "Convinience Store" on the payment page and proceed with the purchase, you will receive an email regarding payment instructions within 24 hours. In case you haven't received the email, please check the spam box, junk mail, etc. The security code typically appears on the back of your credit card, and it is between 3 or 4 digits.{/INSERTKEYS}{/PARAGRAPH} Back to Top I can't receive the email regarding Convenience Store payment instructions. Please fill in your credit card details and select complete purchase. We do not guarantee that all versions will work, especially Microsoft Internet Explorer. Depending on the type of credit card and the location of the credit card holder's bank, there may be additional fees incurred. Please click "View Receipt". It is possible that payments cannot be completed due to authorization problems. Instead, please log into your ZAIKO account to check the status of your ticket after payment. We suggest using Google Chrome. Please follow the instructions, and complete the payment process. Please log into your ZAIKO account and select the ticket. Back to Top How to find the credit card security code? In that case, please verify whether or not your credit cards are valid. For security reasons, some credit card authorizations require a transaction of a very small sum. The next page will show the details of payment and instructions will be sent to your email address. Back to Top I received a 1 JPY or similar charge to my credit card even though I did not buy any tickets recently. Paypal Paypal charges yen or 3. Please use the machine "Loppi" at the store. {PARAGRAPH}{INSERTKEYS}How can I purchase via Convenience Store? If you do not complete the payment within the payment due date, the ticket will be invalid. If you wish to purchase the ticket after missing the due date, you will need to repeat the purchase process. Please allow up to 3 hours after payment before your E-Ticket be issued. Also note that sometimes this option will not be available depending on the sales time, remaining inventory and other factors. What payment methods do you accept? You are only able to purchase tickets with personal computer, tablet, or your smartphone. Please understand that it may take at maximum 3 hours for the ticket to be reflected on your account after completing your payment. Back to Top Where can I find the ticket payment record on my credit card statement? Back to Top Where can I find the payment receipt? Please enter your email address and phone number and click Next. In certain cases, this number may appear on the front of the card. We recommend using the latest version of internet browser to purchase ticket at ZAIKO. The sum will be returned automatically and your credit card will not be charged. What should I do? Once you select WeChat, it will redirect you to the page where you check the price in CNY and scan the barcode. You will see "Purchase Details" in the middle of the page. Once you select Paypal, it will redirect you to the Paypal payment page where you can log in and proceed payment. Please note that the convenience store will NOT issue a paper ticket. We accept the following credit cards: VISA, MasterCard, JCB, AMEX, Diners. In most cases, the name "Zaiko" will appear in your credit card statement. Once you select Alipay, it will redirect you to the page where you check the price in CNY and scan the barcode.